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Retail and Pharmacy chain London Drugs has shut down all its stores across Western Canada until further notice, following a Cybersecurity attack.
The retailer, which is headquartered in British Columbia, operates close to 80 stores in B.C., Alberta, Saskatchewan and Manitoba. All are closed “until further notice” and the company says it took the step to shut down its locations “out of abundance of caution.”
In a social media post, the retailer said “London Drugs has experienced an operational issue that has led to stores across Western Canada being closed until further notice. Pharmacists are standing by to support with urgent pharmacy needs. We advise customers to phone their local store’s pharmacy to make arrangements.”
London Drugs also stated in another social media post that the cybersecurity incident was discovered on April 28, 2024. “Upon discovering the incident, London Drugs immediately undertook counter measures to protect its network and data including retaining leading third-party cybersecurity experts to assist with containment, remediation and to conduct a forensic investigation.”
“At this time, we have no reason to believe that costumer or employee data has been impacted”, said the statement.
In a follow up post on X, London Drugs said, “As a necessary part of its internal investigation, London Drugs phones lines have been temporary taken down and will be restored as soon as the investigation is complete.”
It added “In the interim, Pharmacy staff are on-site at all London Drugs locations to support customers with urgent pharmacy needs. We advise customers to visit their local store in-person for immediate support and until the phone lines are back in service.”
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